
FAQs
Shipping
Once your order is placed, it typically takes 2-5 business days to be delivered within a country and 2 weeks to 6 weeks if it involves international shipping. For custom paintings or made-to-order artworks, additional time (USUALLY 7 DAYS OR LONGER) may be required for production before shipment.
We offer a range of shipping options, including standard, expedited, and express shipping. Shipping costs WILL BE ON US IF YOU CHOOSE REGULAR/STANDARD SHIPPING. Extra fees will be charged is you require us to ship in an expedite way and the rate will depend on your location and the shipping method chosen.
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment in real time. You can also log into your account on our website to check the shipping status of your order.
We take great care in packaging our paintings to ensure they arrive in perfect condition. However, if your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage, and we will arrange for a replacement or refund.
Yes! We proudly ship our art paintings worldwide. Any applicable customs duties or import taxes are the responsibility of the buyer.
Payments
We accept a variety of secure payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, AliPay, and bank transfers. Payment options will be displayed at checkout.
Yes! We use industry-standard encryption and security measures to protect your payment details. All transactions are processed securely, and we do not store your payment information.
No, we are sorry that we DO NOT offer installment payment options.
No. We are sorry that currently, we DO NOT accept cryptocurrency.
We want you to be 100% satisfied with your purchase. If you receive a damaged or incorrect painting, please contact us within 15 days of receiving your order, and we will arrange a replacement or refund. Note that customized or made-to-order paintings are generally non-refundable unless they arrive damaged or defective.
Price
Our pricing is based on several factors, including the artist’s reputation, the size of the painting, the complexity of the artwork, and the materials used. Limited-edition and original pieces may have higher value due to their uniqueness and rarity.
Usually NOT. However, We occassionally offer special discounts, seasonal promotions, and exclusive deals for our customers if a particular painter or painters have such innitiative.
